Post-delivery policy
After a product is delivered, it is not eligible for a refund. All sales are considered final once the digital item has been delivered to your account or email address.
Refundpolicy
Please read this policy before purchasing.
Issues & compensation
If there are verifiable issues with your order, we may compensate or refund at our discretion.
- Account access issues confirmed on our end.
- Product does not match the listing description.
- Technical delivery failures or missing items.
Non-refundable situations
- Change of mind after delivery.
- Account bans caused by user actions.
- Loss of access due to password changes.
- Issues reported more than 48 hours after delivery.
- Chargebacks or payment disputes.
How to report issues
- 1Contact support via Discord immediately.
- 2Provide your order ID and a clear description of the issue.
- 3Do not modify credentials while we investigate.
- 4Allow up to 24 hours for review and resolution.